Custom AI agent development
Custom AI agents that handle routine work, with you in control
An AI agent can read a request, look things up in your systems, draft the work and ask for approval before acting. We build agents for narrow, well-defined jobs, where they save real time safely.
Who it's for
- Operations teams with repetitive multi-step tasks
- Support teams handling routine requests
- Sales teams researching and preparing outreach
Examples
What this looks like in practice
Request triage
Read incoming emails or tickets, classify them, gather context and route or draft replies.
Research and preparation
Collect information from approved sources and prepare a brief for a person to check.
Back-office workflows
Order checks, reconciliations and data updates across tools, with sign-off steps.
Approach
How we do it
Map the workflow
Each step, tool and decision point, and where a person must approve.
Limit the agent
Only the tools and data it needs, with spending and action limits.
Log everything
Every step recorded so you can review and improve it.
Outcome
What you end up with
- Hours of routine work handled each week
- Consistent handling with audit logs
- A person in control of anything that matters
Part of our AI & Generative AI service.
FAQ
Questions we're often asked
Can agents act on their own?
Only where you decide it's safe. Most of our agents draft and prepare, and a person approves the final action.
Which systems can agents use?
Anything with an API or an export: email, CRM, spreadsheets, ticketing and internal databases.
Start here
Tell us about your project
A few lines is enough. We reply within one business day with questions or a suggested next step. The first consultation is free.
- We'll tell you honestly whether your data can support the goal
- You get an indicative cost and timeline
- No obligation and no automated sales sequence
Prefer to talk? Book a 30-minute call.